The "New Normal"

For the next few months the flow of patients will be severely restricted to conform with social distancing policy.

We will have already telephoned you to discuss your medical and dental status.

Click here for a short video on our new patient journey

On the day of your appointment:

We will telephone you the day before and the day of your appointment.
Please visit the lavatory and clean your teeth before your visit.
Please have your mobile phone with you on the day.
Please ring us when you are outside the Practice.
Do not come into the building until requested – we will ring you.
If you do not have a mobile phone please ring the bell and wait outside or in the porchway.
Please do not bring any personal effects or keep to an absolute minimum.
Do not come in with anyone else unless you need special assistance.
Children can come with one parent/carer.
The inner porch door is now remotely locked – please wait for us to let you in.
Please stand in the hallway.
You will be given hand gel to use.
You will be given a face mask to wear if you do not have your own.
We will take your temperature.
If you start experiencing coronavirus symptoms in the meantime, please cancel your appointment.
Ideally you do not need to go into the reception area unless asked.
You will be escorted into the surgery.

All patients: Do not attend the practice without a prior appointment time.

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